Patient Experience Matters

Information for Providers

Information for Designated Vendors

In 2012, the Dirigo Health Agency's Maine Quality Forum launched a voluntary initiative to collect and publicly report patient experience survey data about primary and specialty healthcare in Maine.   Please check back periodically to get the latest update on the Patient Experience Matters initiative.

Patient Experience RFP #201206335
Designated Patient Experience Survey Vendors (issued June 7th, 2012, proposals due July 6th, 2012)
Questions and Answers for Designated Patient Experience Survey Vendors RFP

June 18th Bidder's Conference
Solicitation to Select Designated Survey Vendors Slides

December 14th MQF Meeting
Public Reporting of Patient Experience Survey Data
Provider by Type and Vendor
MQF Summary Decisions
Measures in the CAHPS Patient-Centered Medical Home (PCMH) Survey

January 15, 2013
Practice Site Summary

January 23, 2013
Provider by Type and Vendor